Kentucky Department of Revenue has paused some of our operations for seven business days as we update our tax system and the MyTaxes portal. From August 5th through August 13th, staff will have limited access to our system and will not be able to process returns or provide case status updates. Normal operations will resume on August 14, 2026.
Customer support is available weekdays between 8:30am − 5:30pm at 502-764-5555 or you can e-mail support at PortalHelp@ky.gov.
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